Intro:

Getting and keeping your Operator Licence isn't rocket science — but you'd be surprised how many transport companies get caught out by the basics. Whether you're running one vehicle or a whole fleet, the DVSA has a sharp eye for non-compliance.

Here are 7 of the most common operator licence mistakes we see — and how to stay one step ahead.

1. Missing Maintenance Records

You need to keep all PMI sheets, defect reports, and invoices for at least 15 months. Scanning them into the cloud is smart; leaving them in a glovebox is a disaster.

2. No Written Driver Defect Reporting Process

A walkaround check isn't complete until it's recorded. Use an app, paper, whatever works – make sure there's a signed trail.

3. Out-of-Date TM Involvement Evidence

Can you prove your Transport Manager is active? Meeting minutes, emails, and signed-off checks will all help if DVSA come knocking.

4. No Policy for Drivers Working Elsewhere

If your driver does shifts for someone else, you need a written declaration. No exceptions.

5. Poor Tachograph Analysis

If you're not reviewing driver infringements and acting on them, you're not compliant. And no, saying "he's been told" doesn't count.

6. No Ongoing Driver Training

One CPC day five years ago isn't enough. You need a training matrix and evidence of regular refreshers.

7. Ignoring OCRS Scores

Your Operator Compliance Risk Score (OCRS) is your reputation with DVSA. High score = red flag. Know your score and take action.

Need help getting this right?

Join the Hauliers Hub and gain instant access to policies, templates, and monthly compliance tips from industry experts.

👉 Join the Hauliers Hub today